Frequently Asked Questions
General Questions
1. What services does your agency provide? We offer tailored relocation and support services for students, working holidaymakers, and expatriates. Our packages include visa guidance, housing assistance, cultural integration support, and more. Additionally, we provide add-on services such as flight assistance and post-arrival coaching to ensure a seamless transition.
2. Who are your services designed for? Our services are specifically designed for:
Students: Planning to study abroad and needing visa guidance, accommodation support, and cultural orientation.
Working Holidaymakers: Seeking temporary work and cultural experiences abroad.
Expatriates (With or Without Families): Moving for work or personal reasons and requiring comprehensive relocation support.
3. How do your services compare to other relocation agencies? We focus on personalized and tailored guidance to your unique needs. Unlike traditional relocation agencies, we emphasize cultural integration, ongoing support, and empowering you to confidently handle administrative processes. Our pricing is competitive and transparent, with options for flexible payments.
Visa and Administrative Support
4. Can you submit visa applications on my behalf? No, as we are not a legal firm, we cannot submit applications on your behalf. However, we provide detailed guidance on how to complete your application, review your documents, and ensure your submission is accurate and on time.
5. What is included in your visa guidance? Our visa guidance includes:
Step-by-step instructions on completing the application.
A checklist of required documents.
Personalized coaching to help you meet visa requirements based on your nationality.
Assistance with preparing for interviews, if applicable.
Housing and Accommodation
6. Do you help students find housing? Yes! We assist with:
Identifying short-term and long-term housing options.
Providing resources to avoid scams and find safe accommodations near your university or workplace.
Offering tips on negotiating rental agreements.
7. Can you secure housing on my behalf? No, but we provide the tools and guidance you need to successfully find and secure accommodation independently.
Cultural Integration
8. How do you support cultural adaptation? We provide:
Personalized cultural orientation sessions.
Tips on navigating local customs, language, and social norms.
Guidance on joining student groups, cultural events, and community activities.
Resources for overcoming culture shock.
9. Do you offer language support? Yes, we can connect you with language resources or tutors to help improve your proficiency and build confidence in your new environment.
Packages and Pricing
10. What packages do you offer, and what are the prices? We offer three main packages - prices varies depending on your category but it is approximately around:
Basic Package: $60 to $199 to for a 1-hour to 1.5-hour consultation.
Intermediate Package: $499 to $899 for 1 to 3 months of support.
Advanced Package: $899 to $1,799 for 3 to 6 months services.
11. Do you offer payment plans? Yes, for our Intermediate and Advanced packages, you can opt for monthly billing to make our services more accessible.
12. Are prices fixed? Prices are transparent but may vary slightly based on specific needs, such as family size, destination, or additional services.
Other Questions
13. Can you assist families relocating with students? Yes, we provide tailored support for families, including guidance on schools, housing, and family-friendly activities in the new location.
14. How do I get started? You can get started by booking an initial consultation through our website. This session will help us understand your needs and recommend the best package for your situation.
15. What makes your agency different? We combine administrative expertise with a focus on cultural and personal integration, ensuring not just a smooth relocation but also a fulfilling experience in your new destination.